FREE SHIPPING ON ALL ORDERS OVER $60

Frequently Asked Questions

Press On Nails

How do I know what size I need?

You can refer to our Sizing Guide which is shown on each listing or take the guess work out of measuring and purchase our Sizing Sample Pack to ensure the perfect fit. 

How long do the nails stay on?

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks. We include detailed instructions with every order.

Are the nails reusable?

Yes. The use of nail tabs will make the nails reusable.

For those that prefer nail glue, I would suggest purchasing some acetone and Q-Tips to remove access glue on the back of the nail before reapplying them. The best way to remove them is the soak your hand in warm water for 5 to 20 minutes. 

What if the nails I purchased don't fit?

Due to the handmade nature of our product we are not held responsible if the wrong size is ordered. We have sizing sample packs available and a size guide to help you can find the perfect fit.

Do you offer custom designs?

We do! If you have a concept in mind or would like us to recreate something you saw on the gram, pinterest...anywhere, just contact us on IG, FB, or by email (all of which are listed on the Contact Us page) so we can chat ideas. 

**Also, please note that not every idea or design fits our design style. So we may decline if its not something we can see doing. For recreations, we may ask if its ok to put a twist on the design to make it more our own. 

Can I make changes to a design?

Yes, all sets are made to order and may be customized to your liking. If you prefer a different color, matte or glossy finish, shorter length or small design changes simply make a note in the special requests. For bigger changes that include adding on more or changing crystals please contact us first to approve changes or invoice your for a custom order. 

How many nails come in each set?

All sets come with 10 nails in the size you select.  If a listing has a Full Set option that set comes with 24 nails.

What comes with my nails?

All nail orders come with a mini nail file, cuticle pusher, buffer, alcohol prep pad and application and removal instructions.

General

Why does everything except lip gloss have free shipping?

Everything else has a discounted shipping cost included in the price which still allows it to be reasonably priced. If this were done to the lip gloss, the cost would be entirely too much. The lip gloss still contains the discounted shipping cost, however, it is simply separated. If the lip gloss is purchased with other items, no shipping will be included. 

Do you accept cancellations, returns or exchanges?

We gladly accept cancellations within 24 hours of purchase. After the 24 hours ALL SALES ARE FINAL and you agree to wait the time it takes to create your order. Also due to the nature of our custom handmade products we do not accept returns or make any exchanges (except in the case of products delivered in defective or damaged state.  If so, email thebeautydealer20@gmail.com and include an image of the defective or damaged product).
**Please read all information listed under the item description before ordering. Be aware of our creation time and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.
Also, double check shipping information before checking out. If there’s an apartment, suite or unit number make sure you enter it to avoid a Return To Sender issue. 

 

What is the difference between processing and shipping times?

Processing time is how long it takes me to ship you package off, while shipping time is how long it takes once it is in the hands of shipping company. I have processing times added due to a high volume of traffic. It generally will not take all of the processing time to ship your order because I attempt to ship orders at least every other day. 

My order says it has been shipped but I have not received it.

Once a package has been picked up by USPS and the tracking number associated to the order has been updated, The Beauty Dealer hands over any and all accountability for shipping, transit and delivery.  The Beauty Dealer assumes no responsibility for lost or missing packages and are not required to issue refunds or replacements on these orders.

If your order was marked as “delivered” by USPS and it’s missing; check with your neighbors in case the package was delivered to the wrong address by mistake or contact your local post office. You may also file a claim directly with USPS.